Tracking numbers are provided via email at the time of shipment. Carrier options may vary based on destination.

Any shipping charges incurred due to exchange for store credit are the responsibility of the customer.

The customer assumes responsibility for any additional charges on rejected packages. Secrettannery.com is not responsible for customs fees incurred from imported goods. We work hard to keep our shipping rates reasonable while ensuring your items are delivered in the most efficient and reliable way possible -- we appreciate your understanding.

*International packages shipped may not be tracked once they reach international customs, therefore secrettannery.com will not be held responsible for any lost or stolen packages without tracking.